Terms & Conditions

Who you are contracting with

Anchormont and Oak Palette are trading brands, not separate legal entities. This has practical consequences worth stating plainly:

• One contractYour agreement is with Apex-Nova (Private) Limited, even when the proposal carries a brand’s name and identity.
• One accountabilityIf work spans both arms, you do not hold two contracts or chase two suppliers. Liability and delivery sit with the company.
• Brand identities remain distinctEach brand’s name, marks and materials remain its own and are used only by that brand.

Scope of services

The company delivers across two disciplines, either separately or combined in a single engagement:

• Implementation & services — AnchormontIntegration and API architecture, identity and access management, cloud and platform modernisation, AI enablement, and solution architecture advisory.
• Design & creative — Oak PaletteBrand identity and visual systems, creative strategy and positioning, digital and UI/UX design, brand storytelling, and creative consultancy.
• Combined engagementsWork that runs the full arc from strategy through design into architecture and delivery.

All services are scoped, priced and delivered on the basis of a written proposal following a discovery discussion. Nothing on this website is itself an offer or a quotation.

Pricing & payment

Client responsibilities

Delivery timelines assume reasonable cooperation. Specifically:

• Timely inputFeedback, approvals and decisions provided within the windows agreed at kickoff.
• Access and materialsContent, credentials and system access needed for the work, provided lawfully.
• Rights in supplied materialYou confirm you hold the necessary rights to anything you supply for us to use.
• A single point of contactA named decision-maker empowered to approve work.

Delays in the above move delivery dates by at least the equivalent period.

Intellectual property

• On full paymentRights in the deliverables created specifically for you transfer on the terms set out in your engagement agreement, once all sums due have been paid. What transfers as ownership and what is licensed to you varies by engagement — for example, editable source files and repositories are included in some packages and not others — and is stated in the scope before work begins.
• Pre-existing materialsTools, frameworks, libraries and know-how we owned beforehand remain ours, licensed to you as needed to use the deliverables.
• Third-party componentsOpen-source and licensed components remain governed by their own licences, which we identify on handover.
• Portfolio rightsWe may reference the engagement and show non-confidential work in our portfolio unless you ask us in writing not to.

Confidentiality

Each party protects the other’s confidential information and uses it only for the engagement. We sign mutual non-disclosure agreements on request. Confidential information may be shared internally between our brands only to the extent needed to deliver your work.

Warranties & liability

• WorkmanshipWork is performed with reasonable skill and care, and defects reported within the agreed warranty window are corrected at no charge.
• No guarantee of outcomesWe do not warrant specific commercial results such as revenue, rankings or conversion rates.
• LimitationTo the extent permitted by law, total liability under an engagement is limited to the fees paid for it, and neither party is liable for indirect or consequential loss.

Termination

Either party may terminate on written notice as set out in the engagement agreement. On termination you pay for work performed and costs committed up to that date, and we hand over completed deliverables that have been paid for.

Governing law

These terms are governed by the laws applicable to Apex-Nova (Private) Limited at its place of registration, and the parties submit to the exclusive jurisdiction of its courts. Where an engagement agreement conflicts with these terms, the engagement agreement prevails.